“By every measure, the coronavirus pandemic has decimated the travel industry.”–NY Times
It sure has, and that includes the ground transportation industry.
The wheels on so many transportation companies came to a complete stop in mid-March 2020. Cancelations from business and leisure travelers came in like a flood.
Now, a few months later, the question on our mind is, as stay at home restrictions begin to ease, what will the travel industry be like after the pandemic?
While no one can say for sure, a few details have become clear. First, all operators will need to ensure Chauffeurs are equipped with proper personal protective equipment such as gloves and face masks. In-car amenities will need to include gloves and masks and disinfectant for passengers use. And, the cleaning procedures will need to be updated to include a disinfecting and wipe down of all surfaces between each ride.
Next, business travel is a key element to ground transportation and we have seen business travel reduced to almost nothing in just a few months. Business travelers who would travel during the week now spend time in virtual calls on Skype, Zoom or Microsoft Teams. Is this now the new normal for business travel? Or, what is the new normal to justify business travel if it has been proven that a face to face meeting may not always be needed if it can be done online.
Finally, lets hope when this is over people are indeed ready to go places again! In a recent survey by Skift Research (travel publication), one-third of Americans said they hoped to travel within three months after restrictions are lifted. That would be great news if there was indeed pent up demand for leisure. There is nothing like having sleek black car/SUV taking you to and from the airport or cruise terminal for that well deserved and along awaited vacation!
Hang in there, stay safe and hope to see you soon!